ResQ is a facilities management platform that enables restaurants to efficiently manage repair and maintenance operations through centralized work order management, asset tracking, and vendor coordination. By automating insights and controlling spending, ResQ reduces the total cost of repair and maintenance operations by 20-30%, helping restaurants minimize equipment downtime and streamline their financial processes.
Funding
$64.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants face challenges in managing repair and maintenance (R&M) operations, leading to increased costs, equipment downtime, and inefficient workflows. Tracking assets, coordinating vendors, and controlling spend across multiple locations can be particularly complex and time-consuming. This often results in delayed repairs, compliance issues, and a lack of visibility into overall R&M expenses.
Solution
ResQ offers a facilities management platform designed to streamline R&M processes for restaurants, providing tools for centralized work order management, asset tracking, and vendor coordination. The platform enables restaurants to manage their assets by tagging and tracking equipment, facilitating troubleshooting, and scheduling preventative maintenance. ResQ also simplifies vendor interactions by providing access to a network of vetted vendors and tools for efficient vendor management. By automating insights and controlling spending, ResQ helps restaurants reduce the total cost of R&M operations, minimize equipment downtime, and improve financial management.
Target Audience
ResQ primarily targets multi-location restaurants, including fast-food chains, casual dining establishments, and fine dining restaurants, as well as facilities operations and finance teams within those organizations.
Features
- Centralized work order management for efficient repair processing
- Asset management with QR code tagging for quick work order creation
- Vendor network to source qualified service providers across 40+ categories
- Spend controls and workflows to manage and approve R&M expenses
- Centralized payments and automated invoice error detection
- Budget management tools to track and plan R&M spending
- Personalized dashboards for R&M task management
- Real-time equipment monitoring via sensor integration
- Mobile application for on-the-go access and updates