ReferralMD
ReferralMD provides an AI-first, agentic referral orchestration platform that automates the entire referral lifecycle for healthcare organizations, replacing manual fax and phone-based workflows with closed-loop digital completion. The platform offers free practice-level tools including configurable workflows, appointment scheduling, and access to over 3 million verified providers via DirectTrust® network addressing, while enterprise tiers add advanced EHR integrations, automated prior authorization, and programmable workflows.
- Healthcare Technology
- AI Agents
- Digital Health
- Artificial Intelligence
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Healthcare referral processes remain heavily reliant on manual coordination, paper-based faxing, and fragmented communication between primary care, specialty, and therapeutic providers. This inefficiency leads to lost referrals, delayed patient access, and administrative burden on clinical and operational staff across care networks.
Solution
ReferralMD provides an AI-first, agentic referral orchestration platform that connects and automates the entire referral lifecycle across healthcare organizations. The platform replaces manual fax and phone-based workflows with closed-loop digital referral completion, automated scheduling, and intelligent routing to more than 3 million verified providers. It offers configurable workflows at no cost for practices, while enterprise-tier solutions add advanced EHR integrations, programmable workflows, and automated prior authorization. AI-powered conversational reporting enables staff to query network performance and referral status through natural language, while voice-AI tools handle patient scheduling and communications. The platform is designed to serve primary, specialty, therapeutic, and home care organizations seeking to optimize referral operations and patient access.
Target Audience
Primary customers are primary care and specialty practices, health systems, ACOs, CINs, and home care organizations that need to streamline referral workflows and manage large provider networks.
Features
- Free closed-loop agentic referral completion with automated workflows and appointment scheduling
- SmartFax agentic fax automation for converting traditional fax-based referrals into digital, trackable transactions
- AI-powered digital patient intake and voice-AI patient scheduling and communications
- Access to over 3 million verified providers via DirectTrust® network addressing
- AI-powered conversational reporting and analytics for real-time operational insights
- Enterprise capabilities including API access, MCP governance, automated prior authorization, eligibility verification, and provider management tools
- Advanced EHR integrations and single sign-on with embedded UI for seamless clinical workflow adoption