Alex Nigg
Founder
Properly • Founder
Properly
Properly provides a vacation rental operations platform that automates turnover scheduling, enforces consistent cleaning standards through photo-verified inspections, and now uses AI to convert a simple phone walkthrough into a structured property dossier with task-specific workflows. The platform is used by more than 10,000 hosts and property managers across 45+ countries to reduce turnover errors and improve guest satisfaction.
- Hospitality & Travel Technology
- Property Technology
- Artificial Intelligence
- Software Only
- Data & Analytics
- Applications
- Enterprise Software
Updated 1 month ago
Funding
Raised to date
$8.5MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Funding rounds are not available yet.
Founders
Product
Problem
Maintaining consistent quality in vacation rentals is difficult due to inconsistent cleaning procedures, scheduling errors, and the challenge of performing real-time inspections. These operational gaps lead to negative guest reviews, reduced rebooking rates, and lost revenue for property owners and managers.
Solution
Properly provides a vacation rental management platform that automates turnover scheduling, standardizes cleaning and maintenance procedures, and facilitates real-time property inspections with photo verification. The platform connects to major PMS systems like Airbnb, Guesty, and Hostaway to auto-schedule turnovers when bookings arrive. Its new Actionable Intelligence feature lets operators walk each room with any phone; Properly AI converts the video into a structured property dossier identifying rooms, assets, appliances, safety items, and local compliance risks, then generates the operating workflows needed to run the home. Expert reviewers and AI quality checks assess every turnover photo before guests arrive, and damage is documented with timestamped photo proof for claims.
Target Audience
Primary customers include vacation rental owners, property managers, and distributed service providers (cleaners and inspectors) who need to standardize operations across multiple properties, onboard new homes quickly, and verify job quality before guests arrive.
Features
- Automated turnover scheduling linked directly to Airbnb, Guesty, Hostaway, and other PMS calendars
- Actionable Intelligence video-to-operations: a phone walkthrough becomes a structured property record with rooms, assets, appliances, and safety items identified by AI
- Property-specific checklist generation covering turnovers, inspections, maintenance, restock guidance, staging rules, and guest support context
- Real-Time Inspection add-on at $5/inspection combining expert review with AI quality checks on submitted photos
- Timestamped photo documentation for guest damage claims
- Tools for provider training, compliance reminders (smoke, CO, egress, pool, electrical), and local risk context (climate, water, wildfire, flood, seismic)
- Mobile app for on-site task management and communication
- Analytics to track task completion, identify trends, and improve performance