Notifi provides an operating system specifically designed for home-service contractors, integrating communication, sales, and operations into a single platform. The software captures all customer interactions, automates follow-ups, and streamlines job management, including scheduling and dispatching. This unified approach helps trade businesses like HVAC and plumbing increase productivity and revenue by centralizing administrative tasks.
Funding
$10M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
HRCFounders
Product
Problem
Small, local businesses often struggle to manage customer interactions across multiple communication channels, leading to missed opportunities and inefficient workflows. Juggling VoIP, SMS, and other platforms can be time-consuming and result in disorganized outreach and follow-up processes.
Solution
Notifi is a business management platform that consolidates customer communications into a unified inbox, streamlining outreach and follow-up for small businesses. The platform integrates VoIP, SMS, and automated workflows to enhance operational efficiency and improve customer engagement. Notifi enables businesses to manage leads, schedule jobs, process payments, and build credibility through reputation management tools, all within a single application. By automating tasks and centralizing communication, Notifi helps businesses save time, increase sales, and optimize their marketing efforts.
Target Audience
Notifi is designed for small, local businesses, particularly those in the home services industry such as plumbing, electrical, landscaping, cleaning, HVAC, and general contracting, with teams of up to 50 employees.
Features
- Consolidated inbox for managing leads and customer communications from various channels
- Built-in VoIP and SMS capabilities with customizable call software
- Automated workflows for lead management, follow-ups, and task assignments
- Scheduling and dispatching tools for efficient job management
- Quote and invoice generation with automatic payment follow-ups
- Reputation management features for boosting online presence and managing customer reviews
- Call Assistant feature for automatic transcription and summarization of conversations
- Mobile app for on-the-go access and management