Loopia offers an integrated trade-in and buyback platform that connects customer-facing experiences with ERP and logistics systems for retailers and brands. The solution provides online and in‑store trade‑in flows, automated payment, shipping, and inventory synchronization, all branded to match the client’s identity. By streamlining processes, Loopia helps businesses increase trade‑in volume, reduce operational effort, and boost profitability in the secondhand market.
Funding
Funding not disclosed
Founders
Product
Problem
Retailers and brands often lack efficient solutions to manage the resale, trade-in, and returns of their products, leading to lost revenue, increased storage costs, and missed opportunities to engage sustainably with customers. Existing processes for handling used goods can be complex, manual, and disconnected from core e-commerce operations.
Solution
Loopia provides a modular software platform designed to streamline and automate recommerce operations for retailers and brands. The platform enables businesses to offer trade-in and buyback programs, facilitate peer-to-peer marketplaces for used goods, and efficiently manage the resale of B-stock and returns. Loopia's solution integrates with existing e-commerce systems via APIs or CSV uploads, providing tools for dynamic pricing, product grading, automated customer communication, and integrated logistics. By implementing Loopia, businesses can increase customer loyalty, generate new revenue streams from used products, and participate in the circular economy.
Target Audience
Loopia primarily targets retailers and brands across various industries, including retail, apparel, electronics, and machinery, who are looking to implement or optimize their recommerce strategies.
Features
- Modular design allowing retailers to select and combine trade-in, peer-to-peer marketplace, and B-stock resale functionalities.
- Dynamic pricing algorithms that automatically calculate optimal repurchase prices based on market trends, product condition, and demand.
- Customer portal for managing buybacks and trade-in offers, including product grading and transaction handling.
- Integration with e-commerce platforms, ERP, and CRM systems via APIs or CSV uploads.
- Automated customer communication for transparent updates on buybacks and trade-ins.
- Multilingual support for engaging customers worldwide.
- Options for customers to receive credits or gift cards as payout methods.
- Integrated logistics support through partnerships with Swiss Post, DHL, and DPD.