Keycard provides an AI voice assistant for equipment dealers and contractors that captures service details during a short phone call and automatically generates billing and warranty‑grade work order notes. The system integrates with existing ERP and management platforms, allowing technicians to complete billing tasks up to 30% faster and freeing 20–60 minutes per day per technician for field work. It also extracts structured data such as photos, parts, labor, and service history directly from the conversation.
Funding
Funding not disclosed
Founders
Product
Problem
Equipment dealers and contractors spend significant time manually documenting billing and warranty work order details after service calls, leading to administrative bottlenecks and delayed invoicing.
Solution
Keycard offers an AI‑driven voice assistant that listens to a technician’s post‑service phone call and automatically generates a complete, warranty‑grade work order. The system asks targeted follow‑up questions, captures parts, labor, and diagnostic information, and formats the data into a structured service story that syncs directly with existing ERP platforms. By converting a five‑minute conversation into a ready‑to‑bill record, Keycard reduces billing cycle time by roughly 30% and frees technicians from 20–60 minutes of daily paperwork.
Target Audience
Keycard is designed for equipment dealers and field service contractors who need to accelerate billing and warranty documentation, ranging from independent shops to large dealer networks with hundreds of technicians.
Features
- Real‑time voice transcription that captures service details during a short phone call
- Contextual questioning engine that elicits critical follow‑up information a service writer would ask
- Automatic generation of structured work order notes, including parts, labor, charges, and warranty status
- Seamless integration with major ERP and dealer management systems for instant data sync
- Support for both single‑branch dealers and large multi‑technician networks
- Dashboard view summarizing service history, photos, documents, and parts for each job