Funding
Funding not disclosed
Founders
Product
Problem
Airlines frequently adjust flight prices after a customer has booked, offering refunds or credits for fare drops. However, these savings are often missed because customers lack the time or tools to monitor prices and submit claims before the offer expires. This process is manual, time-consuming, and requires proactive engagement from the traveler.
Solution
JetBack provides an automated service that monitors flight bookings for price reductions post-purchase. Users simply forward their flight confirmation email, and JetBack's platform securely accesses the booking details. The system then continuously tracks fare fluctuations until the flight departure date. Upon detecting a price drop, JetBack automatically initiates the claim process with the airline to secure eligible refunds or credits, delivering these savings to the user with minimal effort. This approach ensures travelers can recoup potential overpayments without manual intervention or the need to manage complex airline claim procedures.
Target Audience
Frequent travelers and individuals who book flights and wish to automatically capture potential savings from fare reductions without active management.
Features
- Automated flight fare monitoring for price drops after booking.
- Secure processing of flight confirmation emails to retrieve booking data.
- Real-time fare tracking against original purchase price.
- Automated claim submission for eligible airfare refunds or credits.
- Direct delivery of secured credits or refunds to the user.
- Support for major US airlines and Economy class bookings and above.
- Notifications provided upon successful claim and credit retrieval.
- No modification to the original flight reservation.