JAI offers AI-native business process outsourcing to automate sales and collections operations. Its autonomous AI agents integrate with CRM and ERP systems to negotiate with customers and manage interactions across multiple channels, reducing customer acquisition costs and improving debt recovery.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses face challenges in customer acquisition and revenue recovery due to manual, inefficient sales and collections processes. This leads to high customer acquisition costs (CAC) and a significant portion of non-performing assets (NPAs) remaining unrecovered, impacting overall financial performance.
Solution
JAI provides AI-native business process outsourcing (BPO) solutions designed to automate and optimize sales and collections operations. The platform leverages autonomous sales and collections machines that integrate with existing CRM and ERP systems, such as HubSpot, SAP, and TOTVS. These AI agents simulate agreements, negotiate with customers, and manage interactions across multiple channels, including WhatsApp Business Platform, email, and SMS. This automation significantly reduces CAC, improves recovery rates for NPAs, and drives revenue growth by enabling 24/7 sales and collections activities.
Target Audience
JAI targets businesses across various verticals, including banking, fitness, insurance, and credit, that seek to reduce customer acquisition costs and improve the efficiency of their sales and debt recovery operations.
Features
- AI-driven autonomous machines for sales and collections, capable of negotiation and agreement simulation.
- Seamless integration with enterprise platforms including HubSpot, SAP, TOTVS, CobranSaaS, and EVO.
- Utilization of WhatsApp Business Platform for omnichannel customer communication and engagement.
- Automated lead qualification, document collection, and digital signature processes for credit and loan applications.
- AI-powered landing page generation and analytics integration for closed-loop campaign optimization.
- Specialized modules for NPA recovery, fitness plan sales and collections, consortium management, and insurance cross-selling/renewals.
- Real-time dashboards for monitoring SLAs, customer sentiment, and CAC.
- Compliance features including robust logging, opt-in management, and data archiving.