GuideAI provides an AI-powered onboarding assistant that guides users through software experiences by handling voice commands, chat interactions, and on-screen clicks, automatically completing tasks to prevent users from getting stuck. The system continuously learns from each interaction, improving its contextual guidance over time and reducing support tickets by up to 70%. It supports a voice AI on-screen agent and a text chat agent to deliver real-time, context-aware assistance.
Funding
Funding not disclosed
Founders
Product
Problem
Product onboarding often requires users to navigate complex interfaces without real-time guidance, leading to confusion, abandoned sign‑ups, and high support demand. Companies struggle to provide scalable, hands‑free assistance that adapts to individual user behavior.
Solution
GuideAI delivers an AI‑driven onboarding assistant that can listen, chat, and interact directly with the user interface to complete tasks on their behalf. A real‑time voice on‑screen agent and an intent‑aware text agent interpret user requests and execute clicks, fills, and navigation steps within the product, eliminating friction points. The platform continuously learns from each interaction, improving guidance accuracy and reducing the need for human support. Integrated analytics provide visibility into onboarding completion rates, user behavior, and friction hotspots, enabling product teams to optimize flows. The solution is offered as a subscription service with defined volumes of completed onboarding sessions and straightforward overage pricing.
Target Audience
GuideAI targets B2B SaaS product teams and enterprise platforms that require guided onboarding for complex applications, especially those with revenue‑critical activation flows.
Features
- Voice AI on‑screen agent that provides natural, real‑time spoken guidance and performs UI actions based on user commands
- Text agent with intent detection that offers contextual chat assistance and hands‑on navigation support
- Multi‑modal interaction (voice, chat, automated clicks) allowing users to choose the most convenient input method
- Adaptive learning engine that refines assistance models from each session to improve future onboarding experiences
- Analytics dashboard with real‑time metrics, predictive insights, and custom reporting on onboarding performance
- Secure, SOC 2 and GDPR‑compliant infrastructure with optional on‑premise or VPC deployment for regulated environments