Getgrip
Getgrip.ai provides an AI-powered telephone assistant that answers inbound calls 24/7, learns from company documentation, and integrates with business software to handle tasks like bookings and appointment scheduling. The solution is tailored for Italian SMEs across sectors including hospitality, real estate, and professional services, ensuring no customer call goes unanswered.
- Artificial Intelligence
- AI Agents
- Software Only
- Telecommunications
Funding
Founders
Product
Problem
Small and medium-sized businesses often miss inbound customer calls due to limited staff, after-hours gaps, or high call volumes, leading to lost revenue and dissatisfied customers. Traditional phone answering services are costly and lack the ability to handle complex, industry-specific requests.
Solution
Getgrip.ai provides an AI-powered voice assistant that acts as an always-available first-line phone operator, ensuring 100% call coverage around the clock. The assistant is trained on each company's own documentation—such as PDFs, web pages, and custom Q&As—to deliver accurate, context-aware responses. It can handle inbound calls, qualify leads, book appointments, and manage customer requests, while also supporting outbound campaigns. The system integrates with existing software ecosystems to execute real-time operations, freeing human staff to focus on higher-value activities.
Target Audience
Primary customers are Italian SMEs and enterprises across sectors such as hospitality, real estate, e-commerce, professional services, healthcare, and automotive that need reliable, automated phone support without expanding headcount.
Features
- AI voice assistant trained on company-specific knowledge bases (PDF, Word, TXT, web links, custom Q&A)
- 24/7 inbound call handling with zero missed calls and full phone coverage
- Outbound calling capabilities for proactive customer engagement and campaigns
- Integration with business tools (e.g., Cal.com) for automated booking and scheduling
- Sentiment and intent analysis using NLP models to classify caller emotion and purpose
- Industry-specific configurations for hospitality, real estate, e-commerce, professional services, healthcare, home services, automotive, and education