Getfidu provides an AI‑driven conversational assistant for field sales reps that automatically surfaces account history, open deals, buying trends, and quota status before each customer visit. During the visit, reps can query live pricing, stock, promotions, and delivery windows via voice or text, receive AI‑generated upsell suggestions, and create orders that are instantly synced to ERP and CRM systems—including WhatsApp integration—eliminating manual data entry.
Funding
Funding not disclosed
Founders
Product
Problem
Field sales representatives often enter customer visits without up-to-date product pricing, inventory, or promotional data, leading to delays, missed upsell opportunities, and manual data entry errors in ERP and CRM systems.
Solution
Getfidu offers an AI‑driven conversational assistant that surfaces account history, open deals, buying trends, and quota status automatically before each customer interaction. During the visit, reps can query live pricing, stock levels, promotions, and delivery windows in real time, receiving instant answers via voice or text. The assistant suggests smart additions based on purchase history, enabling upsell opportunities to be captured on the spot. Orders are created directly from the conversation, with PDFs generated and data synced to the ERP and CRM (including WhatsApp integration) without manual entry. All visits, calls, and follow‑ups are logged automatically, giving managers real‑time visibility into field activity.
Target Audience
Getfidu is designed for field sales teams in pharmaceutical, medical device, and consumer‑goods companies that require accurate, on‑the‑go product information and streamlined order processing during customer visits.
Features
- Real‑time retrieval of product price, stock, promotion, and delivery information through natural language queries
- AI‑generated upsell suggestions based on each account’s purchase history and buying trends
- Voice and text order capture that creates PDFs and pushes data directly into ERP systems, including WhatsApp integration
- Automatic logging of visits, calls, and follow‑ups into CRM platforms for instant manager oversight
- Contextual display of account history, open deals, and quota status before each visit to streamline preparation
- Seamless synchronization of order data with existing enterprise systems, eliminating manual entry errors