Ecommerce Expert Network
EXN (Ecommerce Expert Network) connects SaaS vendors building ecommerce tools with vetted brand operators through curated, paid 1:1 calls. The platform hand-matches each introduction based on specific needs, ensuring vendors get honest, actionable feedback from operators running the exact workflows their products touch. EXN also hosts in-person EXN Events, applying the same curation principles to create focused rooms of relevant operators without booths or pitch stages.
- Events
- Software Only
- Commerce & Shopping
Funding
Founders
Founder details are not available yet.
Product
Problem
SaaS companies building ecommerce tools often lack direct access to the operators who use their products daily, leading to product decisions based on assumptions rather than real-world feedback. Conversely, experienced ecommerce operators have valuable insights but no structured, compensated channel to share them with the vendors who need them most.
Solution
EXN (Ecommerce Expert Network) solves this by curating paid 1:1 calls between SaaS leaders and vetted brand operators. Every introduction is hand-matched based on what each side actually needs, avoiding the spray-and-pray approach of traditional user research. The platform extends this model to in-person EXN Events, where the same vetting and curation principles apply, creating rooms of relevant operators rather than trade-show crowds. For vendors, EXN provides honest, actionable feedback from people running the exact workflows their products touch, while operators get paid for their perspective in focused 30-minute sessions.
Target Audience
Primary customers are SaaS vendors building ecommerce tools who need direct operator feedback, and experienced ecommerce operators (e.g., DTC brand heads of tech, ops leads) seeking paid consulting opportunities.
Features
- Hand-matched 1:1 introductions based on specific needs, not algorithms
- Vetted operator network ensuring only relevant, qualified participants
- 30-minute focused call format with no commitment required from experts
- EXN Events: in-person rooms with the same curation as digital calls, no booths or pitch stages
- Sponsor-led event model that places vendors alongside curated operators without sales theatrics