The Human Insight Platform offers an end‑to‑end research workflow that lets product, design and CX teams recruit targeted user panels, capture video, audio, screen recordings and surveys, and automatically analyze results with AI‑driven sentiment and usability metrics. Findings are stored in a searchable Insights Hub and can be embedded in tools such as Slack, Jira or custom portals via pre‑built connectors and an open API, enabling rapid, enterprise‑scale decision making.
Funding
$4.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
SEFounders
Product
Problem
Organizations struggle to obtain timely, high‑quality feedback from diverse real users, making it difficult to validate designs, measure digital experiences, and iterate quickly. Traditional research methods are often slow, require manual recruitment, and lack scalable analytics, leading to delayed insights and higher product risk.
Solution
The Human Insight Platform delivers an end‑to‑end research workflow that lets teams define and reach specific audience segments, capture video‑, audio‑, and survey‑based feedback, and automatically analyze results with AI‑driven visualizations. A unified feedback engine adapts to any product lifecycle stage—from early concept testing to post‑launch optimization—while the Insights Hub centralizes findings for easy sharing across stakeholders. Built‑in integrations push highlights and metrics into common collaboration tools, enabling rapid decision‑making without leaving existing workflows. Enterprise‑grade kits and flexible controls allow organizations to scale testing programs across multiple teams while maintaining data governance and compliance. The platform also offers professional services and template libraries to accelerate study design and execution.
Target Audience
Primary customers are product, design, UX research, marketing, and customer‑experience teams in enterprises, mid‑market firms, and high‑growth startups across retail, fintech, healthcare, media, and technology sectors.
Features
- Audience Solutions: access to the UserTesting Network, partner panels, and custom recruitments with demographic and behavioral filters.
- Feedback Engine: multi‑modal test capture (video, audio, screen recordings, surveys) supporting web, mobile, and native applications.
- UserTesting AI: automated sentiment analysis, task success scoring, and heat‑map visualizations that surface key usability issues in minutes.
- Insights Hub: searchable repository of clips, transcripts, and dashboards that can be embedded in Slack, Jira, Confluence, or custom portals via API.
- Integration ecosystem: pre‑built connectors for popular product, analytics, and CRM platforms plus open REST API for bespoke workflows.
- Insight Kits: modular packages that provide governance, quota management, and reporting controls for enterprise‑wide rollout.
- Mobile testing framework: device‑agnostic testing with real‑time remote observation and device‑level performance metrics.
- Professional services & templates: expert‑led study design, moderation, and a library of industry‑specific test templates to reduce time‑to‑insight.