Duckbill offers an API that connects AI assistants to a vetted network of human operators who handle real‑world actions such as phone calls, negotiations, hold queues, and physical errands. By routing structured task requests to experts and returning verified completion data via real‑time callbacks, Duckbill enables developers to boost AI task completion rates from around 60 % to 95 % without additional UI integration.
Funding
$8M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
AI assistants can generate detailed plans and instructions, but they cannot perform real‑world actions such as making phone calls, waiting on hold, negotiating with service providers, or completing physical errands. This execution gap leaves many user requests unfinished, causing frustration and churn for products that rely on AI‑driven automation.
Solution
Duckbill provides an API that connects AI agents to a network of vetted human operators who execute the offline portion of a task. The AI layer receives a structured request, validates and enriches it, then routes it to an operator with the appropriate expertise—whether for healthcare navigation, travel recovery, customer‑service disputes, or in‑person errands. Operators handle phone calls, hold queues, negotiations, pickups, and other physical actions, then return a verified result through real‑time callbacks. By bridging the “last‑mile” execution gap, Duckbill raises an AI assistant’s task completion rate from around 60 % to 95 %, delivering fully resolved outcomes without additional UI or integration work.
Target Audience
Developers and product teams building AI‑driven assistants, chatbots, or automation platforms that need to offload high‑friction, real‑world tasks to human operators.
Features
- Single‑call API (MCP, REST, or webhook) that accepts structured intents and returns verified completion data
- AI triage layer that validates, enriches, and matches tasks to operators based on vertical expertise and urgency
- Background‑checked human operators available 24/7 for phone calls, negotiations, line waiting, pickups, and document delivery
- Real‑time status callbacks and full event logs for each task, enabling seamless integration with any AI framework (Claude, ChatGPT, etc.)
- Vertical‑specific capabilities: healthcare plan verification, claim disputes, travel rebooking, refund negotiations, billing corrections, and physical errands
- Median resolution time under 4 hours with a 93 % overall resolution rate
- Pay‑per‑resolution pricing at $5 per completed task, with the first 1,000 API calls free