RUND automotive
RUND Automotive provides an AI-powered digital employee named Kurt that handles customer communication for automotive dealerships and workshops. Kurt answers phone calls, responds to WhatsApp messages and emails, and books appointments directly into existing workshop planning systems around the clock. The platform is purpose-built for the Kfz industry with deep integrations into common dealership management systems.
- AI Agents
- Artificial Intelligence
- Automotive Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Automotive dealerships and workshops struggle to handle customer inquiries across multiple channels, leading to missed calls, unanswered messages, and lost appointment opportunities. Service teams are often overwhelmed by the volume of incoming communication, causing delays that frustrate customers and reduce revenue potential for the business.
Solution
RUND offers a digital employee named Kurt that manages customer communication across phone, WhatsApp, and email for automotive businesses. Kurt answers calls, understands customer requests, and books appointments directly into the dealership's existing DMS, workshop planner, or calendar system. The AI assistant operates around the clock on all channels, ensuring no customer inquiry goes unanswered. RUND is purpose-built for the automotive industry, with tailored data models for customers and vehicles, and integrates with common dealership management systems and CRM platforms. The platform also includes automation tools for recurring tasks and campaign features for proactive customer outreach.
Target Audience
Primary customers are auto dealerships, workshops, tire service providers, motorcycle dealerships, and commercial vehicle operations in Germany. The solution also serves dealer groups with multiple locations and OEMs seeking white-label implementations.
Features
- Voice AI that answers phone calls, understands customer concerns, and schedules appointments automatically
- WhatsApp messaging integration that checks calendar availability and confirms bookings directly in conversation
- Email management that centralizes customer inquiries and prepares responses
- Deep integrations with DMS, workshop planner, and calendar systems used by automotive businesses
- Automation engine that converts recurring tasks into structured workflows
- Campaign tools for service reminders such as inspections, tire changes, and general maintenance
- Lead management that captures customer interest from multiple channels and prepares next steps for the sales team
- AI platform connecting customer context with business knowledge for personalized responses