Breezy AI provides an AI‑powered front office that automatically answers phone calls, SMS, email, and social messages for service‑oriented businesses. It qualifies leads, captures contact information, and schedules appointments, syncing data with major CRMs and running automated follow‑up sequences to keep prospects engaged. The platform operates 24/7 across multiple channels, reducing missed leads and streamlining lead management for small‑to‑mid‑size service firms.
Funding
Funding not disclosed
Founders
Product
Problem
Service‑oriented businesses often miss or delay responses to inbound inquiries across phone, SMS, email, and social channels, causing leads to go cold and resulting in lost revenue. Managing a multi‑channel front office manually requires constant staffing and coordination, which is costly and error‑prone.
Solution
Breezy AI delivers an always‑on, AI‑powered front office that answers calls, texts, web chat, and social messages in real time. The platform uses natural‑language processing and intent detection to qualify prospects, capture contact details, and schedule appointments without human intervention. Integrated with major CRMs (HubSpot, Salesforce, ServiceTitan, etc.) or a built‑in Smart CRM, it syncs lead data automatically and triggers personalized drip campaigns to nurture prospects until conversion. AI‑driven reactivation sequences engage dormant leads, turning cold lists into booked jobs. The solution operates 24/7 across eight+ channels, providing consistent brand voice and reducing missed‑lead rates to near zero.
Target Audience
The primary customers are small‑to‑mid‑size service businesses—such as HVAC, plumbing, electrical, roofing, landscaping, auto repair, med spas, dental offices, legal firms, real estate agencies, and cleaning contractors—that rely on inbound leads across multiple communication channels.
Features
- AI Receptionist that handles inbound calls and SMS 24/7, qualifies leads with custom scripts, and books appointments directly in the calendar.
- Multi‑channel AI engine supporting phone, SMS, email, WhatsApp, Facebook Messenger, Instagram DM, and web chat from a single dashboard.
- Automated follow‑up sequences (email, SMS, voice) with AI‑generated content, delivering 5‑7 touchpoints per lead at scale.
- Smart CRM with zero‑setup data capture, AI‑based lead scoring, intent analytics, and seamless sync to any existing CRM via native or custom integrations.
- AI‑driven scheduling that matches prospect availability with service crew calendars and sends confirmation texts.
- Real‑time performance dashboards and mobile analytics for monitoring conversion metrics and lead health.
- Dedicated “Done‑for‑You” onboarding team offering custom integration, continuous model tuning, and priority support (available on higher‑tier plans).
- Secure, HIPAA‑compliant data handling with end‑to‑end encryption and role‑based access controls.