Brok provides an all‑in‑one booking platform for local service businesses, delivering a premium, branded scheduling page that lets customers book appointments, receive automated reminders, and pay upfront via Stripe. The service includes automatic SMS/email notifications, two‑way calendar sync to prevent double‑bookings, and built‑in review collection, eliminating manual admin tasks and helping shops run themselves with minimal effort.
Funding
Funding not disclosed
Founders
Product
Problem
Local service businesses often rely on phone calls, manual scheduling, and separate tools for reminders and payments, leading to missed appointments, double‑bookings, and administrative overhead.
Solution
Brok offers an all‑in‑one, web‑based booking platform that creates a branded, no‑app booking page for each business. Customers can select services, staff, and times in seconds, receive automated SMS and email confirmations plus 24‑hour reminder nudges, and pay deposits or full fees instantly through Stripe. The system syncs bidirectionally with Google Calendar to eliminate double‑bookings, and all data—including bookings, payments, reviews, and client information—is consolidated in a single dashboard that provides real‑time revenue and performance insights. By automating scheduling, reminders, and payment collection, Brok reduces no‑shows, streamlines operations, and frees owners to focus on service delivery.
Target Audience
Primary customers are small‑to‑mid‑size local service providers such as barbershops, nail studios, landscapers, hair salons, cleaners, dog groomers, auto detailers, spas, personal trainers, tattoo studios, and cafés that need a simple, automated scheduling and payment solution.
Features
- Branded, mobile‑friendly booking page that launches in under a minute, no app required
- Integrated Stripe payments for deposits and full fees at the time of booking
- Automated SMS and email confirmations with 24‑hour reminder nudges to cut no‑shows by up to 70%
- Two‑way Google Calendar sync preventing double‑bookings
- One‑click Google review requests generating 4.9‑average star ratings
- Centralized owner dashboard showing live revenue, bookings, trends, and client CRM
- Staff scheduling allowing customers to choose specific team members
- Exportable client and appointment data for offline use