Aptly provides a CRM and workflow management platform specifically designed for property teams, enabling them to capture and manage customer interactions across various channels such as email, SMS, and web forms. By automating routine tasks and centralizing communication, Aptly enhances lead conversion rates and improves customer satisfaction, resulting in higher occupancy rates for properties.
Funding
$8.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
SFFounders
Product
Problem
Property teams often struggle with fragmented communication channels, leading to inefficiencies in lead management, workflow tracking, and customer service. Managing routine tasks and customer interactions across various platforms like email, SMS, and web forms can be time-consuming and prone to errors. This disjointed approach can result in missed opportunities, reduced lead conversion rates, and decreased customer satisfaction.
Solution
Aptly offers a unified productivity platform designed specifically for property teams, centralizing communication and automating key workflows to enhance efficiency and improve customer relationships. The platform captures leads from multiple sources, qualifies them using a chatbot, and enables self-scheduling of tours and meetings. Aptly streamlines workflows from lead management to move-ins/move-outs, automating customer communication and facilitating team collaboration. By providing a comprehensive view of customer interactions and automating routine tasks, Aptly empowers property teams to convert more leads, manage workflows effectively, and deliver exceptional customer service, ultimately driving higher occupancy rates and net operating income.
Target Audience
Aptly is designed for property managers, leasing agents, and other professionals in the rental housing industry who seek to streamline operations, improve customer communication, and increase occupancy rates.
Features
- Unified team inbox that captures 100% of customer conversations across email, SMS, phone calls, and web forms
- AI-powered chatbot for lead qualification, answering questions, and scheduling showings 24/7
- Automated workflows for tasks such as customer onboarding, lease renewals, and move-ins/move-outs
- Integration with property management software to sync customer data and streamline processes
- Real-time reporting and customizable dashboards for tracking team performance and ad source effectiveness
- Mobile app for remote teams to stay connected to conversations and tasks from anywhere
- Resident screening with AI-powered fraud detection, real-time income verification, and multi-source identity verification
- Integration with CredHub to streamline rent collection and offer renters the chance to boost their credit scores