The Outlook Connector for Jira is an add‑in for Microsoft Outlook that enables users to create, search, and comment on Jira issues directly from their inbox. It captures the full email content, attachments, and metadata, mapping them to Jira fields while supporting unlimited connections to Cloud, Data Center, and Server instances. The add‑in works with Outlook 2007‑365 on Windows 7‑11 and integrates with the Enterprise Mail Handler for advanced email workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Knowledge workers often need to create, update, or comment on Jira issues while processing email in Microsoft Outlook. Switching between Outlook and Jira introduces manual copy‑paste, loss of email metadata, and delays in issue tracking, especially when multiple Jira instances (Cloud, Data Center, Server) are in use.
Solution
The Outlook Connector for Jira provides a native Outlook add‑in that lets users generate and manage Jira issues directly from their inbox. Users can transform an email—including its body, images, and attachments—into a fully populated Jira ticket, while preserving sender, recipient, and timestamp metadata or mapping them to custom fields. Existing issues can be searched and commented on without leaving Outlook, with automatic attachment handling and ticket suggestions. The connector supports simultaneous connections to any number of Jira instances across Cloud, Data Center, and Server, enabling unified access from a single client. Installation works on Outlook 2007 through Outlook 365 on Windows 7‑11, and can be deployed per user or via enterprise software distribution. Integration with the Enterprise Mail Handler for Jira (JEMH) extends processing capabilities for advanced email workflows.
Target Audience
The primary users are Jira administrators, project managers, and support teams who rely on Outlook for daily communication and need to streamline issue tracking without context switching.
Features
- Outlook add‑in compatible with versions 2007‑365 on Windows 7‑11, installable per user or system‑wide
- One‑click issue creation from email, preserving full message content and all attachments in multiple formats
- Automatic mapping of email metadata (sender, recipients, timestamp) to Jira fields or custom fields
- In‑Outlook search and comment functionality with auto‑suggested ticket IDs and attachment upload
- Concurrent connections to unlimited Jira instances (Cloud, Data Center, Server) from a single Outlook client
- Seamless handoff to Enterprise Mail Handler for Jira (JEMH) for advanced email processing pipelines
- Secure, Atlassian‑Marketplace‑certified communication with end‑to‑end encryption and role‑based access controls