Gastro Supply AI
Gastro Supply AI is an AI-powered order intake platform for Horeca distributors that automatically converts customer orders sent via WhatsApp, email, voice notes, photos, and PDFs into validated, ERP-ready entries. The system cross-checks requests against catalogs, price lists, and order history, then pushes structured orders directly into the distributor's ERP through FTP/SFTP, APIs, or existing sales apps. It also enables reorder reminders, upsell campaigns, and customer recovery through WhatsApp.
- Artificial Intelligence
- Enterprise Software
- Food Technology
- Software Only
Funding
Founders
Product
Problem
Horeca distributors receive customer orders across fragmented channels like WhatsApp, email, voice notes, and photos, forcing staff to manually interpret, correct, and re-enter each order. This manual work is time-consuming, error-prone, and reduces the time available for higher-value sales activities.
Solution
Gastro Supply AI captures customer orders in any format and automatically transforms them into clean, validated entries ready for ERP integration. The AI matches catalog items, quantities, and variants against products, price lists, order history, and business rules, then builds a clear summary for approval before flagging issues or suggesting substitutions. Once confirmed, the order is pushed directly into the distributor's ERP in a structured format. The platform also uses WhatsApp to reactivate customers, trigger reorders, and run promotional campaigns that convert into real orders.
Target Audience
Primary customers are Horeca distributors who need to streamline order intake from restaurants, hotels, and catering businesses while reducing manual data entry and errors.
Features
- Multi-format order capture supporting WhatsApp, email, voice notes, photos, PDFs, and other structured inputs
- AI-driven validation that cross-checks requests against catalog, price lists, order history, and business rules
- ERP integration via FTP/SFTP, APIs, or existing sales apps with real-time stock checks when available
- Customer confirmation on recognized products before order finalization
- Dashboards, operational logs, and email notifications for traceability and exception handling
- WhatsApp-based reorder reminders, upsell/cross-sell campaigns, and customer recovery messaging
- SLA-backed support with a 99.9% uptime target