Gapify
Gapify provides an AI-powered chatbot platform that automates sales and customer support across websites, Instagram, and Telegram. The platform, featuring the Batify AI assistant, trains on uploaded documents and URLs to deliver 24/7 automated responses, reducing support costs and increasing conversion rates. It offers a no-code setup, enabling businesses to deploy a customized chatbot in minutes.
- Artificial Intelligence
- AI Agents
- Enterprise Software
- Software Only
Funding
Founders
Product
Problem
Businesses struggle to provide round-the-clock customer support and sales assistance, leading to missed opportunities and delayed responses. Managing high volumes of repetitive inquiries across multiple channels like websites, Instagram, and Telegram strains human resources and increases operational costs.
Solution
Gapify offers an AI-powered chatbot platform that automates sales and customer support across websites, Instagram, and Telegram. The platform's AI assistant, Batify, is trained on business-specific data—including PDFs, website content, FAQs, and product catalogs—to deliver accurate, instant responses. It acts as a sales consultant, guiding customers through the purchase process and increasing conversion rates, while also handling over 80% of routine support questions. The no-code platform allows businesses to set up and deploy their chatbot in minutes, with a unified shared inbox for managing all conversations.
Target Audience
Primary customers are businesses of all sizes, including online shops, e-commerce stores, restaurants, hotels, educational institutions, healthcare centers, real estate agencies, legal firms, banks, and insurance companies, that need to automate sales and customer support.
Features
- AI chatbot trained on business data (PDFs, URLs, FAQs, product catalogs) for context-aware responses
- Multi-channel support including website live chat, Instagram Direct, and Telegram
- No-code setup with a visual configuration panel, deployable in under 10 minutes
- Shared inbox for unified management of all customer conversations across channels
- Smart writing assistant for generating responses and content
- Automation and macro tools for streamlining workflows (available on higher tiers)
- Conversation reports and analytics for performance tracking (available on higher tiers)
- API documentation for developers seeking custom integrations