Fyno provides a unified API platform that enables businesses to manage multi-channel customer notifications, including WhatsApp, SMS, and email, without altering existing APIs. The platform streamlines communication workflows and ensures 100% deliverability through intelligent routing and centralized template management, reducing operational costs by at least 20%.
Funding
$3.9M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Managing customer notifications across multiple channels like WhatsApp, SMS, and email can be complex, requiring businesses to juggle various APIs and communication workflows. This often leads to increased operational costs and potential deliverability issues due to inconsistent routing and template management.
Solution
Fyno offers a unified API platform that centralizes multi-channel customer notifications, enabling businesses to manage communication across various channels without altering their existing APIs. The platform streamlines communication workflows through features like intelligent routing, centralized template management, and a no-code workflow builder. By consolidating channels, providers, and tools into a single platform, Fyno ensures high deliverability and provides real-time analytics and insights, ultimately reducing operational costs and freeing up engineering resources.
Target Audience
Fyno primarily targets product, engineering, and customer success teams in B2B, Fintech, financial services, and logistics & supply chain companies that need to manage and optimize customer communications across multiple channels.
Features
- Unified API for managing notifications across multiple channels (WhatsApp, SMS, Email, In-App, Push, Voice, RCS, iMessage, Chat)
- Intelligent routing to ensure 100% deliverability through smart routing flows and failover protocols
- Centralized template management for creating, previewing, and managing channel-specific templates in one place
- No-code workflow builder for automating communication pipelines and creating smart notification flows
- Real-time analytics and unified logs for consolidated insights and troubleshooting across all channels and providers
- Integration with existing tools and databases to fetch events and user data for personalized notifications
- In-app notification center SDK for deploying a customizable notification inbox within web or mobile applications
- Workspaces for multi-tenant infrastructure to support distinct communication requirements