Future Ordering is a digital ordering platform that integrates app, web, and kiosk functionalities with real-time order management and POS systems, enabling restaurants to enhance customer experience and operational efficiency. The platform eliminates commission fees, allowing brands to maintain control over their data while achieving a 30% increase in average order value through data-driven upselling and cross-selling features.
Funding
$6.9M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants face challenges in managing digital orders across multiple channels (app, web, kiosk) and integrating them with existing POS systems. Commission fees from third-party ordering platforms erode profit margins, while lack of control over user data hinders personalized marketing efforts.
Solution
Future Ordering provides a unified digital ordering platform that integrates app, web, and kiosk functionalities with real-time order management and POS systems. The platform enables restaurants to manage all digital channels from a single interface, optimizing operational efficiency and enhancing customer experience. By eliminating commission fees, restaurants maintain control over their brand, users, and data, while leveraging data-driven upselling and cross-selling features to increase average order value. The SaaS platform offers enterprise-class technology, pre-packaged hardware partners, multiple payment and POS integrations, and a suite of APIs for customization.
Target Audience
The primary target audience includes quick-service restaurants, fast-casual chains, casual dining establishments, hotels, bars, and independent restaurants seeking to optimize their digital ordering channels and reduce reliance on third-party platforms.
Features
- White-labeled UI for consistent brand experience across all digital ordering channels
- Support for various user journeys, including curbside, click-and-collect, kiosk, and table/room/seat ordering
- Real-time order management with two-way POS integration or standalone operation
- Promise Time™ calculation and real-time order status updates
- Data-driven upselling, cross-selling, and personalized recommendations
- Integrated delivery partner network
- QR code and deep linking support
- Loyalty program and stored value/gift card functionality
- Global 24/7/365 support