Funnel Leasing
Funnel provides an AI-powered, front-office-only platform for multifamily operators, using a renter-centric CRM and agentic AI agents to automate prospect and resident communications across email, chat, SMS, and voice. The platform centralizes workflows for leasing, touring, applications, and renewals, and includes Fenix, an AI business analyst for portfolio insights. Trusted by 9 of the top 15 owners and 8 of the top 20 managers, Funnel powers 2 million units.
- Property Technology
- AI Agents
- Artificial Intelligence
- Sales Technology
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Multifamily operators face rising costs and stretched-thin teams, while renters expect responsive, consistent communication throughout the leasing and residency lifecycle. Traditional property-management software was built with property-centric data architecture, making it difficult to centralize operations or deploy AI that works across the entire renter journey, leading to fragmented workflows and inconsistent experiences.
Solution
Funnel is multifamily's first AI front-office-only platform, purpose-built with a renter-centric data architecture that enables centralized and onsite teams to work from a single, connected system. The platform deploys AI agents that automate prospect and resident follow-up across email, chat, SMS, and voice, while an orchestration layer coordinates people, AI, and data across multi-solution workflows. A renter-centric CRM unifies prospect management, touring, applications, renewals, and resident communication, and an AI business analyst called Fenix provides portfolio-level insights. This approach reduces operating costs, improves team efficiency, and creates a rental experience that feels responsive and accountable from first inquiry through renewal.
Target Audience
Primary customers are multifamily owners, operators, and third-party property managers, including large REITs and top-tier management companies seeking to centralize operations and modernize the renter experience.
Features
- AI agents delivering 24/7 prospect and resident follow-up across email, chat, SMS, and voice with human-first guardrails and full visibility
- Renter-centric CRM that centralizes prospect management, renter management, touring, appointments, quoting, and contact center workflows
- Orchestration layer that connects people, AI, and data across multiple solutions for centralized operations
- Fenix AI assistant that handles SOPs, tours, and reminders while surfacing portfolio data and business insights
- Self-serve workflow builder and configuration guardrails for operator-controlled automation
- Integrations with ILSs, property management systems, LLM tools, and vendor systems