Fullcircle Access offers an AI‑powered guest app for concerts, festivals, and other live events that consolidating a visitor’s preferences, questions, and pre‑orders into a single conversation. The platform provides real‑time details on venue services such as navigation, seating, food & beverage, restrooms, and comfort perks, allowing attendees to arrive fully prepared. By leveraging Experience Intelligence™, it streamlines request handling and enhances the overall event experience.
Funding
Funding not disclosed
Founders
Product
Problem
Attendees of concerts, festivals, and live events often struggle to find consolidated information about venue services, leading to time-consuming searches, missed opportunities for pre‑ordering, and uncertainty about accessibility and amenities.
Solution
Fullcircleaccess offers an AI‑driven guest app that creates a single conversational profile for each user, capturing preferences and handling requests across any venue. Users can ask the FCA Guide about food, drinks, parking, lockers, seating, or accessibility, and the AI processes pre‑orders and confirms requests in real time. All interactions are stored in one profile that travels with the guest, allowing the app to automatically submit orders and service requests to the venue before doors open. The platform then provides on‑site navigation, seating maps, restroom locations, and personalized perk recommendations, ensuring visitors know exactly what each venue offers ahead of arrival.
Target Audience
Primary users are concert, festival, and live‑event attendees who want a streamlined, personalized experience, as well as venue operators seeking to improve guest satisfaction and operational efficiency.
Features
- Conversational AI interface that captures preferences and answers venue‑specific questions in a single chat
- Unified guest profile that stores food & beverage pre‑orders, VIP upgrades, rentals, seating, parking, and accessibility requests across multiple venues
- Automatic submission of orders and service requests to venues prior to event start, reducing on‑site wait times
- Real‑time navigation and venue maps showing seating, restrooms, and comfort perks
- Continuous learning engine that refines recommendations based on past events and user behavior