Frontu provides a cloud-native field service management platform that digitizes work orders, automates dispatch, and tracks technicians via GPS. It includes integrated spare‑parts inventory, a mobile app for checklists and e‑signatures, and an AI assistant that offers delay analysis and optimization suggestions, with APIs and pre‑built connectors for ERP and SaaS integration.
Funding
$2.7M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
OCFounders
Product
Problem
Many organizations rely on paper‑based or fragmented digital tools to create, assign, and track field service work orders, leading to delayed dispatch, inventory mismatches, and costly administrative overhead.
Solution
Frontu delivers a cloud‑native Field Service Management (FSM) platform that fully digitizes work orders and automates routine back‑office tasks. The system provides real‑time technician scheduling and GPS‑based location tracking, ensuring optimal crew allocation. Integrated spare‑parts inventory management synchronizes stock levels across warehouses and field sites, reducing stockouts and excess inventory. Built‑in mobile checklists, photo capture, and electronic signatures enable field technicians to complete jobs on‑site without paperwork. An AI assistant (Max AI) surfaces actionable insights—such as delay reasons and priority adjustments—to help dispatchers make faster decisions. Open APIs and native connectors to tools like Google Calendar, Monday.com, and Jira Service Desk allow seamless data flow with existing ERP and ticketing systems. A centralized analytics dashboard aggregates performance metrics, supporting continuous improvement and KPI reporting.
Target Audience
Primary users are operations managers, service dispatch teams, and field technicians in B2B sectors such as heavy equipment, facilities, utilities, HVAC, security, and vending services.
Features
- Digital work‑order creation with automated routing and priority rules
- Real‑time technician dispatch and GPS tracking for dynamic scheduling
- Unified spare‑parts inventory module with automatic stock reconciliation
- Mobile field app supporting checklists, photo upload, and e‑signature capture
- Max AI engine that analyzes delays, suggests optimizations, and answers queries in natural language
- RESTful API and pre‑built integrations (Google Calendar, Monday.com, Jira Service Desk, etc.) for ERP and SaaS connectivity
- Role‑based access control and audit logging to meet compliance requirements
- Interactive analytics dashboard with KPI visualizations and exportable reports