FRIKINtech provides a fully automated customer nurturing system that utilizes dynamic, personalized offers and a specially tuned AI for engaging follow-ups, streamlining the sales process for dealerships. This technology addresses the need for transparency and choice in vehicle purchasing, allowing customers to explore a wide range of options without being limited to a single model or payment structure.
Funding
$4.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Dealerships struggle to maintain consistent customer engagement and nurture leads effectively, often relying on static marketing materials and cold-calling techniques that yield low conversion rates. Customers desire transparency and a wide range of vehicle options, but traditional sales processes often limit their choices and fail to provide personalized offers.
Solution
FRIKINtech's TRADEiQ platform provides a fully automated customer nurturing system designed to re-engage past customers and current prospects. The system delivers dynamic, personalized offers that allow customers to explore various vehicle options and payment structures. A specially tuned AI handles follow-up communication via text messaging, focusing on engaged customers and eliminating the need for cold calls. The platform aims to create a transparent and friction-free buying experience for customers while streamlining the sales process for dealerships.
Target Audience
The primary target audience is automotive dealerships seeking to improve customer engagement, streamline their sales process, and increase lead conversion rates.
Features
- Fully automated customer nurturing system requiring minimal dealership input beyond strategy.
- Dynamic, personalized offers that allow customers to explore various vehicle options and incentives.
- AI-powered follow-up via text messaging, targeting engaged customers.
- QR-coded trackable mail integration to measure the effectiveness of direct mail campaigns.
- Direct integration with CRM systems, email inboxes, and phones, eliminating the need for separate logins.
- Mobile-optimized offers, with 83% of offers opened on mobile devices.
- Loan and lease payment calculations for new and used cars, including incentives, equity application, and accurate taxes/fees.