Freya is an AI‑powered voice platform that automates high‑volume inbound and outbound calls with human‑like speech in dozens of languages. It provides end‑to‑end management of custom voice agents—from training and fine‑tuning to testing and deployment—and integrates with enterprise systems to handle sales outreach, customer support, and regulated interactions 24/7, reducing staffing costs while maintaining consistent service quality.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Enterprises with high call volumes often rely on human agents or basic IVR systems that are costly, limited to specific languages, and unable to provide consistent 24/7 service. This leads to longer wait times, lower customer satisfaction, and operational inefficiencies, especially for tasks such as outbound sales, debt collection, and status inquiries.
Solution
Freya offers an AI-powered voice platform that delivers human‑like speech for both inbound and outbound calls. The system lets businesses train, fine‑tune, test, and deploy custom voice agents that follow defined scripts and regulatory guidelines. It operates continuously, handling calls in dozens of languages without human intervention, and can integrate with existing CRM or back‑office systems to update contact information and log interactions. By automating routine call flows, Freya reduces staffing costs while maintaining a consistent, high‑quality customer experience.
Target Audience
Freya is aimed at large enterprises and service providers—such as insurers, financial institutions, and utilities—that manage high‑volume inbound and outbound call centers and require multilingual, automated voice interactions.
Features
- End‑to‑end workflow management for voice agents, from data preparation and model training to testing and deployment
- Multilingual speech synthesis supporting dozens of languages with natural, human‑like intonation
- Outbound sales agent capable of prospecting, needs assessment, objection handling, and interaction documentation
- Inbound welcome agent that answers calls, follows scripted scenarios, updates contact details, and resolves common issues
- Compliance‑aware modules for regulated use cases such as debt collection and policy status inquiries
- Integration hooks for CRM, policy databases, and other enterprise systems to retrieve and record real‑time data
- 24/7 operation with automatic scaling to handle high call volumes without human oversight