Frej.AI
Frej.AI provides AI-powered customer service chatbots that automate customer interactions at scale, helping businesses handle rising support volumes while maintaining fast response times. The platform offers tiered subscription plans, custom API integrations, and add-ons like real-time internet access and white-labeling, with chatbots trained on each company's own data for contextual responses.
- AI Agents
- Artificial Intelligence
- Enterprise Software
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Businesses struggle to handle rising customer service volumes while maintaining fast response times and consistent quality. Manual support workflows are costly, slow to scale, and often leave customers waiting, which erodes satisfaction and operational efficiency.
Solution
Frej.AI provides AI-powered customer service chatbots that automate customer interactions at scale. The platform enables businesses to deploy intelligent bots that handle inquiries, retrieve real-time information when needed, and integrate with existing systems via API. Chatbots are trained on each company's own data and knowledge base, allowing them to understand common questions contextually and continuously learn from new interactions. The platform is designed to complement rather than replace human support, handling repetitive tasks while freeing teams to focus on complex issues. Tiered subscription plans allow companies to match message volumes to their needs, while add-ons such as internet access, Shopify product catalog search, and white-labeling extend functionality and branding control.
Target Audience
Primary customers are small-to-mid-sized businesses and enterprises across e-commerce, customer service, healthcare, tourism, and education seeking to automate customer support workflows and improve response times through AI chatbots.
Features
- Tiered subscription plans: Standard at €79/month with 2,000 messages, Professional at €129/month with 5,000 messages, and Advanced with unlimited messages and custom SLA
- Custom API integration and advanced API access available on Professional and Advanced plans
- Add-on for real-time internet access, enabling the chatbot to retrieve current information during conversations
- White-label add-on that removes "Powered by Frej" branding from the chat window for €9/month
- Handoff add-on that transfers conversations to human support teams or external ticketing systems for €19/month
- Shopify product catalog search add-on for real-time product information retrieval at €29/month
- Signed-in user data integration add-on that enables answers about orders, bookings, and subscriptions for €29/month
- REST API access add-on for integrating the chatbot into company update flows for €29/month
- Automatic message top-off refill of 1,000 messages for €15 per refill
- Self on-boarding on Standard plan; on-boarding assistance and a personal support agent on Professional plan
- 14-day free trial with no long-term commitment; cancel at any time