Freeflow is an AI‑driven platform for P&C insurers and MGAs that audits claims, submissions, and premium data to detect leakage and ensure accurate loss ratios. Its specialized AI agents extract and validate information from insurance documents, automate routing and workflow steps, and continuously learn from user feedback while integrating with existing core systems in a SOC 2 Type II‑compliant environment.
Funding
Funding not disclosed
Founders
Product
Problem
Property and casualty insurers and managing general agents often rely on manual review of claims, submissions, and premium calculations, leading to missed leakage, inconsistent audit coverage, and high operational risk. Limited automation hampers the ability to continuously monitor loss ratios and enforce complex underwriting guidelines.
Solution
Freeflow delivers an AI‑driven platform that audits insurance documents and automates end‑to‑end workflows without adding headcount. Specialized AI agents extract data from claim files, submission forms, and premium statements, then apply configurable insurance context models to validate coverage limits, detect leakage, and route items for further review. The system continuously learns from user feedback and integrates with existing core insurance systems, providing real‑time insights that help carriers maintain accurate loss ratios and operational precision. All processing is performed in a SOC 2 Type II‑compliant environment, ensuring data security and regulatory compliance.
Target Audience
Primary customers are property and casualty insurance carriers and managing general agents seeking to automate document‑intensive workflows and improve loss‑ratio management.
Features
- AI agents for claims audit that automatically identify coverage limits, sub‑limits, and potential leakage
- Intelligent intake engine that converts unstructured submission documents into structured data and routes them based on predefined rules
- Premium audit module that cross‑checks earned premiums against risk exposure to prevent premium leakage
- Integration layer with standard P&C carrier and MGA systems for seamless data exchange
- Real‑time feedback loop allowing users to refine SOPs and improve model performance on the fly
- Secure, SOC 2 Type II‑compliant architecture with end‑to‑end encryption of all documents