Fortuna Health provides a fully digital, end‑to‑end platform that streamlines Medicaid enrollment and renewal through QR codes, web portals, and state‑specific workflows. The service offers 24/7 multilingual live navigation, AI voice assistance, a virtual mailbox for document exchange, and real‑time notifications to guide users and accelerate approvals, while also giving agencies dashboards to track enrollment metrics.
Funding
$18.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Applying for and renewing Medicaid coverage is often hindered by paper-based forms, long wait times, complex eligibility rules, and limited access to assistance, especially for individuals with language barriers or special needs.
Solution
Fortuna Health offers a fully digital, end‑to‑end platform that streamlines Medicaid enrollment and renewal. Users can start the process via a QR code or web portal, answer tailored questions, and submit applications electronically without paperwork. The system provides 24/7 multilingual live navigation, a virtual mailbox for document exchange, and AI‑driven voice assistance to guide users through complex steps. Personalized tooltips and real‑time communications keep applicants informed, while the platform integrates with state Medicaid systems to accelerate approval and improve renewal rates. By automating eligibility checks and offering continuous support, Fortuna reduces processing time and helps more members maintain continuous coverage.
Target Audience
Primary users are individuals and families seeking Medicaid or other state‑sponsored health coverage, and state Medicaid agencies or managed care plans that need a scalable solution to improve enrollment and renewal outcomes.
Features
- Dynamic, state‑specific enrollment flows that adapt to household size, income, and program eligibility
- 24/7 multilingual live navigation and AI voice assistants to answer questions and guide users step‑by‑step
- Virtual mailbox for secure document upload, storage, and exchange with caseworkers
- Real‑time notifications, personalized tooltips, and guided actions to increase same‑day completion
- Integrated API connections to state Medicaid databases for automated eligibility verification and faster approvals
- Dashboard for agencies and managed care plans to monitor enrollment metrics, renewal rates, and member outreach