ForgetTheQ
ForgetTheQ is a platform that lets customers order and pay ahead via mobile, skipping the queue at high-traffic venues like quick-service restaurants and cafes. The system integrates venue operations, a customer app, and backend tools to streamline pickup workflows, while embedding upsells, loyalty, and re-order features into every transaction. Venues using the platform report an average 40% reduction in queue times and recover 5 minutes of weekly revenue per location.
- Food Technology
- Retail Technology
- Software Only
- Commerce & Shopping
Funding
Founders
Founder details are not available yet.
Product
Problem
Long queues at venue counters lead to lost sales, wasted customer time, and reduced operational efficiency. Traditional point-of-sale systems lack the tools to streamline pickup workflows or drive repeat business, leaving revenue opportunities on the table.
Solution
ForgetTheQ provides a clean, modern platform that lets venues serve customers faster and gives customers their time back. The solution integrates the venue, a customer app, and backend systems into a single platform, enabling mobile ordering, payment, and pickup management. By embedding upsells, loyalty programs, and re-orders into every transaction, the platform turns the counter into a revenue engine. Customers skip the line entirely, while venues benefit from reduced wait times and increased average order value.
Target Audience
Primary customers are quick-service restaurants, cafes, and other high-traffic venues that want to reduce counter wait times and increase per-transaction revenue.
Features
- Mobile ordering and payment system that lets customers place orders ahead of arrival
- Integrated upsell and loyalty features that automatically suggest add-ons and reward repeat purchases
- Re-order functionality that allows customers to quickly repurchase previous items
- Unified platform connecting venue operations, customer app, and third-party integrations
- Real-time queue management dashboard for staff to track and fulfill orders efficiently
- Reported 40% average queue-time reduction and 5-minute weekly revenue recovery per venue