ForgetTheQ
ForgetTheQ is a platform that helps venues eliminate customer wait times by enabling mobile ordering, payment, and pickup management. The solution turns traditional counters into revenue engines by integrating upsells, loyalty programs, and re-orders directly into the transaction flow. Venues using the platform report an average 40% reduction in queue times.
- Commerce & Shopping
- Food Technology
- Software Only
Funding
Founders
Product
Problem
Long queues at venue counters lead to lost sales, wasted customer time, and reduced operational efficiency. Traditional point-of-sale systems lack the tools to streamline pickup workflows or drive repeat business, leaving revenue opportunities on the table.
Solution
ForgetTheQ provides a clean, modern platform that lets venues serve customers faster and gives customers their time back. The solution integrates the venue, a customer app, and backend systems into a single platform, enabling mobile ordering, payment, and pickup management. By embedding upsells, loyalty programs, and re-orders into every transaction, the platform turns the counter into a revenue engine. Customers skip the line entirely, while venues benefit from reduced wait times and increased average order value.
Target Audience
Primary customers are quick-service restaurants, cafes, and other high-traffic venues that want to reduce counter wait times and increase per-transaction revenue.
Features
- Mobile ordering and payment system that lets customers place orders ahead of arrival
- Integrated upsell and loyalty features that automatically suggest add-ons and reward repeat purchases
- Re-order functionality that allows customers to quickly repurchase previous items
- Unified platform connecting venue operations, customer app, and third-party integrations
- Real-time queue management dashboard for staff to track and fulfill orders efficiently