Foreva AI provides restaurant-trained Voice AI that handles inbound phone calls to take food orders with 99% accuracy. This solution operates standalone or integrates seamlessly with existing POS systems like Square and Clover for automatic order synchronization. The platform increases phone order volume while allowing restaurant staff to focus on in-house operations.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants and small businesses often struggle to efficiently manage incoming phone calls for orders, reservations, and customer inquiries, leading to long wait times and potentially lost revenue. Hiring additional staff to handle these calls can be expensive and may not always guarantee consistent service quality.
Solution
Eva provides an AI-powered voice platform that automates phone-based interactions for restaurants and SMBs, streamlining operations and enhancing customer engagement. The platform seamlessly integrates with existing POS systems like Square and Clover to process orders, manage reservations, and answer customer inquiries without human intervention. By automating these tasks, Eva reduces the need for additional staff, improves response times, and ensures consistent, high-quality customer service. The system also offers multilingual support and real-time insights to further optimize business operations and customer satisfaction.
Target Audience
Eva targets restaurants and small to medium-sized businesses (SMBs) that need to efficiently manage phone orders, reservations, and customer inquiries.
Features
- AI-powered voice assistant for automated phone ordering, reservations, and customer support
- Seamless integration with POS systems like Square and Clover
- Multilingual support for English, Chinese, and Spanish
- Real-time reporting and analytics dashboard for tracking key metrics
- Workflow automation for email and SMS triage
- Personalized responses to customer inquiries
- In-store display and printing capabilities
- Custom LLM model options for enterprise clients