Fluke is a digital mobile application that provides customer service for fluke chip users, facilitating real-time support and troubleshooting. The app enhances user experience by streamlining communication and resolving issues related to fluke chip functionality.
Funding
$1.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
FAGFKRLFounders
Product
Problem
Traditional mobile network operators often suffer from bureaucratic processes, lack of transparency, and poor customer service, leading to user frustration. Customers are frequently locked into rigid contracts with unwanted telemarketing calls and limited flexibility in plan customization.
Solution
Fluke is a fully digital mobile carrier that provides a streamlined, user-centric experience managed entirely through a mobile app. The company offers flexible, contract-free plans that can be customized to individual needs, allowing users to adjust their data, voice, and SMS allocations as required. Fluke leverages the Vivo network via a partnership with Telecall to provide nationwide coverage, while eliminating traditional pain points such as unwanted telemarketing and complex customer service interactions by offering support exclusively through a digital chat interface.
Target Audience
Fluke targets mobile users in Brazil who are dissatisfied with traditional carriers and seek a more transparent, flexible, and digitally-driven mobile service experience.
Features
- 100% digital mobile service managed via a dedicated mobile application
- Flexible plan options with customizable data, voice, and SMS allocations
- No long-term contracts or cancellation fees
- Digital customer support via in-app chat
- Option to port existing phone number from another carrier
- Pre-set plans include unlimited WhatsApp, Waze, and Google Maps usage
- National coverage utilizing the Vivo network through Telecall partnership