Flutch offers configurable AI agents that automatically capture, qualify, and sync leads from websites and messaging platforms to a user's CRM, then send personalized follow‑up messages to keep prospects engaged. The platform also provides real‑time customer support agents across channels and an observability dashboard for monitoring and debugging, with deployment options ranging from Flutch Cloud to self‑hosted infrastructure.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often lose sales opportunities because lead capture, qualification, and follow‑up rely on manual processes, disparate tools, and delayed human response. This results in cold leads, inefficient pipelines, and higher customer support workloads.
Solution
Flutch provides configurable AI agents that automatically collect leads from websites, messengers, and social media, qualify and classify them, and sync the data to the user’s CRM. The agents monitor the sales pipeline and send personalized follow‑up messages at optimal times, keeping prospects engaged until a human salesperson is ready to close. Integrated support agents can also handle customer inquiries in real time across channels such as Telegram, WhatsApp, Instagram, and Slack. All interactions are logged and observable through Flutch’s control center, which offers analytics, versioning, and debugging tools. The platform is built on an open‑source stack (NestJS, PostgreSQL, LangGraph, RAGFlow, etc.) and can be deployed on Flutch Cloud, a private VPC, or the customer’s own infrastructure.
Target Audience
Flutch targets sales, marketing, and customer‑service teams in SMBs and mid‑size enterprises that need automated lead management and omnichannel support, especially those using CRM platforms like Salesforce, HubSpot, or Zoho.
Features
- AI-driven lead capture from web widgets and major messaging platforms (Telegram, WhatsApp, Instagram, Facebook, LinkedIn, Slack, Discord)
- Automatic lead qualification, classification, and real‑time CRM sync (Twenty, Zoho, HubSpot, Salesforce)
- Personalized, timed follow‑up sequences that keep prospects warm without human intervention
- Customer support agents that answer queries instantly across integrated channels
- Observability dashboard with metrics, logs, and version control for agent workflows
- Open‑source technology stack (NestJS, PostgreSQL, LangGraph, RAGFlow, Langfuse, Prometheus, Grafana, Loki)
- Flexible deployment options: Flutch Cloud, private VPC, or self‑hosted with one‑time install and handover