FlowGent AI
FlowGent is an AI-powered Instagram DM automation platform that turns comments and direct messages into sales conversations. The platform trains AI agents on a business's knowledge base to answer product questions, qualify leads, and book appointments in the brand's voice, with comment-to-DM keyword triggers that capture leads within seconds. It integrates with Shopify and operates through Meta's official API as a certified Business Partner.
- Artificial Intelligence
- AI Agents
- Data & Analytics
- Commerce & Shopping
- Retail Technology
- Software Only
Funding
Founders
Product
Problem
Brands and creators on Instagram struggle to manage high volumes of comments and direct messages, leading to slow response times, missed sales opportunities, and the need for costly manual social media management. Followers who ask product questions in DMs often receive no reply or generic automated responses that fail to convert interest into revenue.
Solution
FlowGent provides an AI agent that reads and replies to Instagram DMs, comments, and story replies automatically using the official Instagram API. The agent is trained on a business's website, PDFs, knowledge base, and past conversations so it can answer product questions, recommend items, and guide followers toward checkout in the brand's own voice. It also supports comment-to-DM workflows where keyword triggers instantly send personalized DMs to commenters, capturing leads while they are still engaged. The platform includes calendar integration for booking appointments directly from conversations, multi-channel support across Instagram, WhatsApp, Slack, and web chat, and a shared team inbox with human handoff when needed.
Target Audience
Primary customers are e-commerce brands, creators, coaches, and growing businesses that use Instagram as a sales channel and need to automate DM conversations, lead capture, and appointment booking without hiring additional social media staff.
Features
- AI agent powered by GPT-4 and Claude, trained on website content, PDFs, Notion, and YouTube knowledge sources
- Comment-to-DM automation with custom keyword triggers, case-insensitive matching, and duplicate comment filtering
- Calendar booking integration that qualifies intent and schedules appointments directly within the DM conversation
- Multi-channel support covering Instagram, WhatsApp, Slack, and web chat from one unified inbox
- Voice message understanding and response in 95+ languages with automatic language detection
- Shopify integration for product recommendations and checkout guidance
- Advanced analytics dashboard tracking conversation metrics, conversion rates, and ROI
- Meta-approved API integration as a certified Business Partner with rate handling for platform compliance