Flowdesk
Flowdesk is a cloud-based all-in-one service management platform designed for small service businesses, including repair shops, sales and rental companies, and cleaning services. It centralizes job management, inventory, invoicing, and customer relationship management into a single, browser-based workspace. The platform emphasizes ease of use, with a quick setup and a Kanban-style board for visual task tracking.
- Artificial Intelligence
- Data & Analytics
- Enterprise Software
- Software Only
Funding
Founders
Product
Problem
Small service businesses often rely on a patchwork of disconnected tools like spreadsheets, paper notes, and separate messaging apps to manage their operations. This fragmentation leads to lost job information, inefficient workflows, and a lack of a single, clear overview of work, inventory, and finances, costing time and revenue.
Solution
Flowdesk provides a unified, cloud-based workdesk specifically built for service companies, consolidating jobs, warehouse, clients, and invoicing into one view. The platform uses a Kanban board for visual job management, automates inventory updates, and generates PDF invoices directly from work orders. It includes real-time business analytics, a CRM with customer history, and an AI assistant for quick data queries and task management, all accessible from any device with a browser.
Target Audience
Primary customers are small to medium-sized service businesses, including repair workshops, maintenance and rental companies, and cleaning services, that need to streamline their daily operations and manage growth.
Features
- Kanban-based job management with statuses, assignees, and automated status changes (e.g., "ready", "waiting for part")
- Integrated inventory and product catalog with automatic stock level updates and movement tracking
- Invoicing and billing with PDF generation, plus a customer portal and SMS/email notifications for status updates
- Real-time business analytics dashboard tracking revenue, workload, and team contribution, with an AI assistant for natural language queries
- Multi-location support for up to 10 branches under one account, with role-based access control and an activity log
- Additional features include QR code scanning, multi-language support (ET/EN), and a loyalty program module