FlowRunner
FlowRunner embeds Salesforce Screen Flows directly inside Outlook and Gmail, so sales teams can complete CRM tasks without leaving their inbox. The add-in automatically surfaces relevant records and pre-fills forms with email context, eliminating manual copy-paste and driving adoption through reduced friction. It supports both Outlook (desktop, web, and new Outlook) and Gmail via a Chrome extension.
- Sales Technology
- Enterprise Software
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Salesforce adoption often fails because users must leave their inbox and navigate a complex CRM interface with numerous buttons, fields, and lists. Sales teams typically live in their email, not Salesforce, so activity logging happens after the fact or not at all. Manual copy-paste of context into Salesforce is a significant time sink and source of errors, creating a cycle of poor data quality and low adoption.
Solution
FlowRunner embeds Salesforce Screen Flows directly inside Outlook and Gmail, so users interact with guided forms without leaving their inbox. When an email is opened, the right records surface automatically based on admin-defined rules, and every Flow runs with email context pre-filled, eliminating manual data entry. All data and business logic stay in Salesforce, while the user gets a streamlined, guided experience in their familiar email environment. This approach makes using Salesforce the path of least resistance, driving adoption through reduced friction.
Target Audience
Primary customers are Salesforce-centric sales teams and organizations that need to improve CRM adoption, along with Salesforce administrators and consultancies managing multiple orgs who want to deploy Flows directly into their users' email clients.
Features
- Outlook add-in supporting desktop, web, and new Outlook, plus a Gmail Chrome extension
- Email context injection (sender, recipients, subject, body, thread, user) into every Flow
- Admin-configurable record-lookup Flows that match email context to any Salesforce object
- Inline field edits in the sidebar governed by Field-Level Security
- Shared thread Flow history across the team and per-user Flow pinning configured by the admin
- Permission-Set-based access control inherited from existing Salesforce setup
- Single Sign-On via Microsoft or Google identity and EU tenancy on Azure with Data Processing Agreement available