Floofers connects Australian pet owners with police-verified and insured pet sitters and dog walkers. The platform offers a range of services including overnight sitting, house sitting, and dog walking, ensuring peace of mind through a secure booking process and dedicated support.
Funding
Funding not disclosed
Founders
Product
Problem
Pet owners often face challenges finding reliable and trustworthy individuals to care for their pets when they are away. This can lead to anxiety about their pet's well-being and safety.
Solution
Floofers provides a digital platform connecting pet owners with a network of police-verified and insured pet sitters and dog walkers across Australia. The platform facilitates a streamlined booking process for various pet care services, including overnight pet sitting, house sitting, and dog walking. By prioritizing the vetting of carers and offering dedicated customer support, Floofers aims to provide pet owners with confidence and peace of mind. The service also extends to doggy daycare and drop-in house visits for added convenience.
Target Audience
The primary users are pet owners in Australia seeking reliable and vetted individuals for pet care services, as well as individuals looking to offer pet sitting and dog walking services.
Features
- A curated marketplace for pet sitting and dog walking services across Australia.
- Mandatory police verification and completion of a pet care course for all listed pet carers.
- Comprehensive insurance coverage for all bookings made through the platform.
- Secure online booking and payment processing with funds held in escrow until service completion.
- Mobile application for on-the-go service discovery and booking.
- Diverse service offerings including pet sitting, house sitting, dog walking, doggy daycare, and drop-in visits.
- Dedicated customer support via live chat, email, and phone for issue resolution.
- PIAA (Pet Industry Association of Australia) accreditation.