Floe Health provides an AI‑driven care coordination platform that automates the entire referral lifecycle within existing EHR systems, using voice and text outreach to schedule follow‑ups and reduce no‑shows. The solution continuously monitors patient populations for care gaps, offers real‑time dashboards, and integrates with major EHRs while remaining HIPAA‑compliant.
Funding
Funding not disclosed
Founders
Product
Problem
Healthcare practices spend significant staff time manually managing referrals, following up with patients, and closing care gaps, leading to missed appointments, delayed care, and lower quality scores.
Solution
Floe Health offers an AI‑driven care coordination platform that operates within existing EHR systems to automate the full referral lifecycle, from intake to completed visit. The platform uses voice and text automation to conduct personalized patient outreach, reducing no‑shows and keeping patients engaged throughout their care journey. It continuously monitors the patient population to identify open care gaps and triggers proactive actions to close them, improving quality metrics. Floe learns each practice’s referral patterns and escalates tasks to staff only when needed, providing real‑time visibility without requiring changes to existing workflows. The solution is HIPAA‑compliant, integrates with major EHRs such as Epic, athenahealth, and DrChrono, and can be deployed within days.
Target Audience
Floe serves healthcare organizations that coordinate patient care across providers, including primary‑care clinics, specialty groups (e.g., oncology, cardiology, retina), FQHCs, and multi‑specialty health systems.
Features
- End‑to‑end referral automation, including intake, status tracking, and closed‑loop communication with referring providers
- AI‑powered patient outreach via voice calls and text messages to schedule follow‑ups and reduce no‑show risk
- Continuous care‑gap identification across the patient population with automated closure workflows
- Real‑time dashboard giving staff visibility into referral status and pending tasks
- Seamless integration with major EHR platforms (Epic, athenahealth, DrChrono, eCW, etc.) preserving existing workflows
- HIPAA‑compliant data handling with encryption at rest and in transit
- Adaptive learning of practice‑specific patterns to proactively flag issues before patients are lost