FlexVet
FlexVet provides an AI-powered front desk for veterinary clinics, with its 24/7 virtual agent Oscar handling calls, texts, and web messages to book appointments, process prescription refills, and triage pet-parent inquiries. The system routes urgent cases appropriately while never giving medical advice, reducing staff interruptions and ensuring no client request goes unanswered. Plans start at $99 per month for clinics testing AI support.
- AI Agents
- Pet Technology
- Artificial Intelligence
- Healthcare Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Veterinary clinics face constant interruptions from phone calls, texts, and messages, stretching staff thin and leading to missed requests and delayed responses. Pet parents need timely answers and appointment booking outside regular hours, but clinics lack the capacity to provide 24/7 coverage without adding administrative burden.
Solution
FlexVet provides an AI-powered front desk for veterinary clinics, using its virtual agent Oscar to instantly respond to every client call, text, or web message. Oscar books appointments, processes prescription refills, and answers routine questions, while safely triaging situations by guiding pet parents to the right next step—such as booking an appointment, waiting for a doctor follow-up, or seeking urgent care—without ever giving medical advice. The system runs 24/7, ensuring clinics never miss a request and pet parents always feel supported. For clinic teams, FlexVet reduces repetitive admin, cuts callbacks, and saves staff hours daily, allowing them to focus on patient care.
Target Audience
Primary customers are veterinary clinics, including single-location practices and high-volume multi-vet hospitals, that want to reduce staff admin load and provide always-on client support without expanding headcount.
Features
- Always-on 24/7 coverage across phone, SMS, and web channels, capturing every call, text, or email
- AI agent Oscar handles appointment booking, prescription refill requests, and routine FAQ responses automatically
- Compliance-safe triage that escalates urgent cases appropriately while never providing medical advice, keeping licensed staff in control
- Integration-ready with PIMS, calendars, pharmacies, and other clinic systems for seamless workflow fit
- Empathy at scale, delivering warm, professional answers to pet parents anytime without exhausting staff
- Tiered plans from $99/month (Essentials) to $399/month (Plus) with varying core action limits and reporting features