Flexus
Flexus is a browser-based platform that deploys AI teammates to handle customer conversations, lead research, and administrative tasks for offline service businesses. The platform connects to WhatsApp, Instagram, Telegram, and other messaging channels, with usage metered through a coin-based billing system tied to AI model token consumption.
- Artificial Intelligence
- AI Agents
- Software Only
Funding
Founders
Product
Problem
Offline service businesses receive customer inquiries through messengers like WhatsApp, Instagram, and Telegram, where response speed directly impacts revenue. Managing these conversations alongside CRM records, scheduling, onboarding, and payments requires constant manual attention, and traditional automation workflows break when anything changes or require constant maintenance.
Solution
Flexus provides AI teammates that handle real work across customer support, marketing, sales research, and administrative tasks. These agents connect directly to messaging channels, manage CRM records, handle calendar workflows, process payments, and respond to customers 24/7. Unlike rigid if-this-then-that workflows, Flexus agents adapt to new situations, self-improve continuously, understand context rather than executing blindly, and take initiative proactively. The platform includes Sidra, an AI assistant specifically designed for customer-service messaging, and supports role-based permissions within workspaces to control access and billing responsibilities.
Target Audience
Primary customers are offline service businesses that receive leads and customers through messengers and depend on response speed and quality, including their workspace owners, managers, and support team members.
Features
- Pre-built AI teammate specialists such as Karen for support and AdSpy for marketing that can be hired individually without contracts
- Native integration with WhatsApp, Instagram, Telegram, and other supported messaging channels for inbound conversation management
- Sidra AI assistant for customer-service messaging with policy-gated AI-assisted replies
- Workspace-based architecture with role-based permissions (viewer, member, moderator, administrator) and centralized billing
- Coin-based usage metering where 1 coin equals 0.000001 USD, deducted only when agents perform actions based on model token consumption
- Webhook intake system that receives and validates inbound messages and status events from supported messenger APIs
- CRM records, calendar-related workflows, onboarding, and payment/top-up management within a single platform