FLAE ROBOTICS a.s.
FLÆ Robotics offers BE-A, an AI-driven virtual receptionist that automates booking management, guest communications, and service requests for hotels via email, WhatsApp, and voice channels. The platform uses large-language-model NLP to support over 100 languages around the clock and integrates with existing property-management, reservation, and point-of-sale systems. Hotels can reduce front-desk staffing costs by 20–50% while gaining real-time analytics on guest sentiment and operational efficiency.
- Hospitality & Travel Technology
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Raised to date
€1MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Est. $1.1Macross 1 round
GA€1M · Seed
Announced Oct 2026
Disclosed cumulative: $1.1M
Founders
Founder details are not available yet.
Product
Problem
Hospital front desks depend on human staff, resulting in high labor expenses, frequent turnover, and limited 24/7 multilingual coverage for guest interactions.
Solution
FLÆ Robotics offers BE‑A, an AI‑driven virtual receptionist that automates booking management, guest communications, and service requests across email, WhatsApp, and voice channels, with face‑to‑face interaction planned for future releases. The platform leverages large‑language‑model NLP to understand and respond in over 100 languages, providing continuous service without breaks or training overhead. BE‑A integrates with existing property‑management, central‑reservation, and point‑of‑sale systems via RESTful APIs, delivering real‑time updates to hotel staff dashboards. Cloud‑hosted analytics generate actionable reports on guest sentiment and operational efficiency, enabling managers to monitor performance without additional personnel. By replacing a portion of the front‑desk workforce, hotels can reduce staffing costs by 20–50% while eliminating turnover‑related expenses.
Target Audience
The primary customers are hotel operators and hospitality chains that manage front‑desk operations and seek to automate guest communication while reducing labor costs.
Features
- Multichannel conversational AI handling bookings, inquiries, and service requests via email, WhatsApp, and voice
- Large‑language‑model powered natural language understanding in 100+ languages
- 24/7 operation with no shift scheduling, breaks, or training requirements
- Seamless integration with PMS, CRS, and POS systems through secure REST APIs
- Cloud‑native analytics and reporting dashboard for guest interaction metrics
- Optional hardware extensions: avatar display, attention‑grabbing holobox, and future humanoid robot
- Subscription‑based licensing with role‑based access control and GDPR‑compliant data security