Fixture aggregates all customer interactions—emails, meetings, notes, calls, and webhooks—into a unified, keyboard‑first activity feed that presents a structured activity graph for each account.
Funding
Funding not disclosed
Founders
Product
Problem
Sales and support teams often struggle to maintain a complete, up-to-date view of customer interactions because data is scattered across emails, calendars, notes, call logs, and various SaaS tools, requiring manual aggregation and frequent context switching.
Solution
Fixture consolidates every customer touchpoint—emails, meetings, notes, calls, and webhooks—into a single structured activity graph that is presented as a unified, keyboard‑first feed. The platform’s AI engine analyzes the aggregated data to suggest proactive next steps and automate follow‑up actions, reducing the risk of missed opportunities. Users can create or edit records, navigate directly to accounts, or query the AI without leaving the feed. Fixture’s API and MCP (Machine‑Control Protocol) enable programmable workflows for both human users and AI agents, allowing organizations to embed the system into existing tools and automate routine processes. By keeping the activity graph continuously synchronized with the tools teams already use, Fixture eliminates the need for tab‑pivoting and ensures a complete, real‑time view of each account.
Target Audience
Fixture is aimed at sales, customer success, and support teams in B2B organizations that need a consolidated view of client interactions and automated workflow capabilities.
Features
- Unified activity feed that streams emails, meetings, notes, calls, and webhook events into a single chronological view
- Structured activity graph that links all interactions to the corresponding account and contact records
- AI-driven suggestions for next actions and automated follow‑up tasks based on the aggregated data
- Keyboard‑first interface for rapid record creation, field editing, and AI queries without leaving the feed
- API and MCP for building custom, programmable workflows that can be executed by humans or AI agents
- Seamless integration with existing SaaS tools to keep the activity graph continuously up to date
- Commitment tracking to ensure follow‑through on identified actions and prevent gaps in customer engagement