Fixify provides property managers with an automated repair workflow that turns tenant texts into dispatched crews or vendors and generates paid invoices, all within a single cockpit. The platform uses an AI voice agent to call and book preferred vendors, syncs invoices directly to QuickBooks, and offers SMS-based tenant intake with photo and timeline updates, eliminating the need for emails, spreadsheets, and manual copy‑paste.
Funding
Funding not disclosed
Founders
Product
Problem
Property managers often handle repair requests through disjointed channels such as emails, texts, spreadsheets, and manual phone calls, leading to delays, errors, and excessive administrative work. Coordinating tenant intake, vendor dispatch, scheduling, and invoicing across multiple properties is time‑consuming and prone to missed or duplicated information.
Solution
Fixify provides an integrated, automated repair workflow that moves a tenant’s text message through to a booked vendor or in‑house crew and generates a paid invoice without manual data entry. An AI voice agent contacts preferred vendors, captures quotes, and secures bookings while the platform routes jobs to the most appropriate resource based on availability and proximity. Tenants submit requests via a simple SMS link with optional photos, receiving real‑time updates throughout the process. All actions are recorded in a single operations cockpit, and completed invoices are synchronized directly to QuickBooks, eliminating copy‑paste and reducing accounting errors. The system also tracks vendor performance and maintains a full audit trail for compliance and reporting.
Target Audience
Fixify is aimed at property management teams and operators overseeing multi‑unit residential or commercial portfolios who need to streamline maintenance and repair operations.
Features
- SMS-based tenant intake with photo attachment and timeline view, no app or account required
- AI voice dispatch that calls vendors, reads job details, captures quotes, and books the first acceptable offer within budget
- Smart auto‑routing that assigns jobs to in‑house crews or external vendors based on availability, distance, and cost
- Unified operations cockpit displaying tickets, dispatch status, and invoice health across all properties
- Automatic QuickBooks integration that posts line‑item invoices with no manual entry
- Vendor performance dashboard ranking response time, quote accuracy, and completion rates
- Full audit trail timestamping every call, quote, approval, and payment for compliance