Glucose provides AI-powered Experience Agents that act as autonomous brand representatives, handling multi‑step, multilingual customer interactions across nine messaging and voice channels from a single knowledge base. The no‑code console lets business users design and update journeys, while real‑time analytics and enterprise‑grade security ensure performance and data protection.
Funding
$400K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Brands struggle to provide consistent, instant, and personalized customer interactions across the multitude of messaging, voice, and social channels, often requiring large support teams and fragmented scripts that cannot adapt to complex, multi-step inquiries.
Solution
Glucose offers AI Experience Agents that act as autonomous brand representatives, capable of understanding intent, reasoning through multi-step tasks, and engaging customers 24/7 in any language. The platform orchestrates a single knowledge base across nine messaging and voice channels, eliminating the need for per‑platform models or manual scripting. A no‑code management console lets business users design journeys, configure rules, and deploy updates without developer involvement. Real‑time analytics and a proprietary GLUCOSE Score provide visibility into relevance, helpfulness, accuracy, and brand voice for continuous improvement. Enterprise‑grade security certifications (SOC 2, ISO 27001) ensure data protection while the agents handle text, voice, image, and video inputs.
Target Audience
Primary customers are enterprise brands in sectors such as automotive, healthcare, financial services, and retail that need scalable, on‑brand customer engagement across multiple digital touchpoints.
Features
- Goal‑driven AI agents that reason, adapt, and act across non‑linear, multi‑step customer journeys
- Omnichannel deployment on WhatsApp, Voice, Web, Telegram, Messenger, Instagram, LINE, Viber, Crisp with a single knowledge base
- Multilingual support for 50+ languages and multimodal interaction (text, voice, images, video)
- No‑code console for journey authoring, corpus management, testing, and multi‑environment deployment
- Automatic knowledge ingestion from documents, FAQs, and manuals with continuous updates
- Real‑time performance monitoring via GLUCOSE Score, Sankey flow diagrams, and alerts
- Secure, single‑tenant cloud infrastructure with SOC 2 and ISO 27001 compliance