Firsthand is a mental health platform that connects individuals with serious mental illnesses to community-based support through trained guides who share lived experiences. The platform addresses the lack of access and personalized care for underserved populations, facilitating engagement with healthcare resources and improving overall well-being.
Funding
$42.9M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Individuals with serious mental illnesses often lack access to personalized, community-based support, leading to isolation and difficulty navigating complex healthcare systems. This absence of tailored assistance can hinder engagement with necessary resources and negatively impact overall well-being.
Solution
Firsthand provides a platform connecting individuals with serious mental illnesses to trained guides who share similar lived experiences. These guides offer personalized support, helping individuals navigate healthcare, access community resources, and build trust. By leveraging shared experiences, Firsthand fosters a supportive environment that addresses the unique challenges faced by this population, promoting sustainable recovery and improved quality of life. The platform aims to bridge gaps in care and empower individuals to actively manage their mental and physical health needs.
Target Audience
The primary target audience is individuals living with serious mental illnesses who need personalized support and assistance accessing resources in their community.
Features
- Matching algorithm connecting individuals with guides based on shared lived experiences and specific needs
- Personalized support and guidance from trained guides with lived experience
- Assistance navigating healthcare systems, accessing community resources, and securing housing
- Emotional support and coping skills development
- Connection to resources for food, clothing, and other essential needs