First Due provides a cloud-based, end-to-end software platform for Fire and EMS agencies, integrating functions such as incident reporting, personnel management, and asset tracking into a single application. This solution addresses the inefficiencies and interoperability issues caused by outdated records management systems, ultimately enhancing operational effectiveness and improving emergency response outcomes.
Funding
$24.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Fire and EMS agencies often struggle with disparate, outdated records management systems that lack integration, leading to inefficiencies and hindering interoperability between departments and functions. This can result in increased labor hours, reduced visibility, and ultimately, poorer emergency response outcomes.
Solution
First Due offers a cloud-based, end-to-end software platform designed to streamline operations for Fire and EMS agencies. The platform consolidates critical functions such as incident reporting (NFIRS and ePCR), fire prevention, pre-incident planning, scheduling and personnel management, asset and inventory tracking, hydrant management, training, community engagement, and mobile response into a single, unified application accessible on any device. By integrating these functions, First Due eliminates the need for multiple systems, improves data flow, and enhances situational awareness for first responders. The platform's holistic vision extends beyond compliance, focusing on improving response times, community engagement, and inter-agency collaboration.
Target Audience
First Due primarily serves fire departments, EMS agencies, federal entities, state EMS organizations, industrial fire & safety teams, and law enforcement agencies seeking to modernize their operations and improve emergency response effectiveness.
Features
- Cloud-based platform for seamless integration, effortless maintenance, and accessibility
- Mobile responder application for both iOS and Android devices, providing field access to critical information
- Pre-incident planning module with advanced mapping features and enterprise management capabilities
- Fire prevention suite with next-gen inspections, permitting, and invoicing tools
- Asset and inventory management with real-time insights into apparatus and equipment health
- Hydrant management module for streamlined service, testing, and response workflows
- Incident Command module with live, configurable timers and resource allocation tools
- Community Connect portal to engage residents and automate processes
- Data & Analytics module with turnkey and ad hoc reporting capabilities
- Integration with Computer-Aided Dispatch (CAD) systems