Firstbase
Firstbase provides a unified IT asset management platform for globally distributed teams, combining SaaS automation with a physical operations engine that handles hardware procurement, deployment, tracking, and retrieval across 150+ countries. The platform integrates with existing HRIS, MDM, and ITSM tools, achieving a 97%+ device retrieval rate through automated offboarding workflows and pre-stocked regional warehouses.
- Enterprise Software
- Logistics & Supply Chain
- Software Only
- Hardware
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
Globally distributed companies struggle to manage IT hardware across multiple countries, often relying on spreadsheets and manual coordination. This leads to low device retrieval rates (averaging 70%), high numbers of "ghost assets" draining hardware budgets, significant compliance risk exposure, and no recovery value from retired equipment.
Solution
Firstbase provides a single IT asset management platform that unifies SaaS automation with a global physical operations engine. The platform integrates with existing HRIS, MDM, and ITSM tools to automate procurement, user provisioning, real-time asset tracking, and device retrieval across 150+ countries. Firstbase pre-stocks and pre-configures hardware in regional warehouses, enabling zero-touch deployment and rapid onboarding for employees worldwide. The system also manages offboarding with automated retrieval kits and shipping labels, achieving a 97%+ device retrieval rate and maintaining a full audit trail from procurement to disposal.
Target Audience
Primary customers are IT, HR, finance, and facilities teams at fast-growing companies of 50 to 15,000 employees that operate across multiple countries and need streamlined device lifecycle management.
Features
- One dashboard providing real-time visibility into every asset across 150+ countries, including assignment status and location tracking
- Pre-stocked regional inventory with pre-configured devices (laptops, monitors, keyboards) for zero-touch global deployment
- Automated offboarding with retrieval kits, shipping labels, and follow-up communications to achieve 97%+ device retrieval rates
- NIST + SOC 2 compliance built in with audit-ready reporting and full lifecycle audit trail
- ITAD recovery program providing resale credits paid quarterly (4x/year) from retired hardware
- 30-minute setup with full integration completed in 2 weeks via HRIS, MDM, and ITSM connectors