fill'd
fill'd operates a care services network for Australian aged care and NDIS providers, connecting them with verified workers through a single agreement. The platform handles compliance verification, workforce coordination, and consolidated invoicing, while workers are employed directly by fill'd with above-award pay. Built specifically for the Support at Home Program, fill'd currently operates across Queensland, Victoria, and Tasmania.
- Healthcare Technology
- HR Technology
- Software Only
- Regulatory & Compliance Technology
Funding
Founders
Founder details are not available yet.
Product
Problem
Australian aged care and NDIS providers struggle with fragmented contractor relationships, administrative burdens, and compliance verification across multiple workers. Families and clients face inconsistent care from unfamiliar workers, while care workers deal with red tape and lack of employment security.
Solution
fill'd operates as a registered Service and Associate Provider under the Aged Care Act 2024, creating a unified care network where registered providers, service providers, and aged care workers connect through one simple agreement. The platform handles all compliance verification, workforce coordination, and quality assurance behind the scenes, eliminating the need for providers to manage multiple contractor relationships. Workers are employed directly by fill'd, receiving above-award pay without needing their own ABN or insurance. Providers can post jobs and get matched with verified, qualified local workers in real time, with consolidated invoicing and audit-ready documentation managed automatically. The service is built specifically for the Support at Home Program, replacing Home Care Packages from November 2025.
Target Audience
Primary customers are registered aged care and NDIS providers seeking compliant workforce solutions, as well as care workers looking for flexible employment close to home without administrative burdens.
Features
- One-agreement model for registered providers covering all six Support at Home service categories: Personal Care and Independence, Home and Independence Support, Health and Clinical Care, Social Connection and Wellbeing, Therapeutic Services, and Assistive Technology
- Comprehensive worker verification including police checks, NDIS Worker Screening, Working with Vulnerable People checks, qualifications, registrations, and insurance before any work begins
- Real-time job matching based on service type, qualifications, location, and availability, with preferred worker lists for client continuity
- Consolidated invoicing and centralized compliance management with audit-ready documentation across all service deliveries
- Free, regularly updated training for all workers aligned with aged care and NDIS regulations
- Voluntary alignment with all Aged Care Quality and Safety Commission standards
- Dedicated account support with personalized assistance for registered providers